2512021 - Start Apply with LinkedIn, Facebook, or Xing not working – Recruiting Marketing

SAP Knowledge Base Article - Public

2512021 - Start Apply with LinkedIn, Facebook, or Xing not working – Recruiting Marketing

Symptom

Upon applying on the career site using "Start apply with LinkedIn", "Start apply with Facebook", or "Start apply with Xing", the box will keep on spinning only and the page does not proceed to the next step of the application.

Environment

SuccessFactors Recruiting Marketing (RMK) - All versions with Social Apply

Reproducing the Issue

  1. Go to the career site and click on one of the available jobs. Start applying and use the "Start apply with LinkedIn", "Start apply with Facebook", or "Start apply with Xing" options.


1_edit.png

  1. Enter your e-mail address and start.


1.1_edit.png

  1. Then, it will keep on spinning only and the page does not proceed to the next step of the application.

2_edit.png

Cause

The browser you are using has blocked the pop-up window that is launched by the Social Apply feature.

Resolution

Please note that sometimes browsers can block the extra pop-up windows. The example below shows how it looks like in the Chrome browser:


3_edit.png

In this case, you should manually open the pop-up window by clicking on the "Pop-up blocked" message. You will have to allow pop-up windows and refresh the page to restart the process. Then, the Social Apply pop-up window will be launched correctly to allow you to proceed with the application.


Please note also that some browser settings might be restricted by the system administrator, as shown below for the Internet Explorer browser. You may check the settings and restrictions with the administrator.

3.1_edit.png

See Also

2449241 - Apply with LinkedIn, Facebook, or Xing will not load – Recruiting Marketing

2421405 - Social Apply – How to Disable Apply with Facebook and LinkedIn – Recruiting Marketing

Keywords

  • Social Apply
  • LinkedIn
  • Facebook
  • Xing
  • API Key
  • Please Wait
  • Loading
  • RMK
  • Page stuck
  • Won't load
, KBA , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions