2511486 - Unable to see Employment info, Personal info tabs in public profile

SAP Knowledge Base Article - Public

2511486 - Unable to see Employment info, Personal info tabs in public profile

Symptom

  • We are unable to view employment, personal, time off tab in public profile dropdown.
  • Have given permissions in RBP and checked data model for tabs, everything is fine but unable to see tabs in dropdown:

2511486-1.jpg

Environment

Employee Central v12

Reproducing the Issue

  • Search for any employee in people search > go to their public profile > click on the public profile dropdown > personal information, employment information, time off and other tabs are missing.
  • Permissions in RBP are given to access employee views.
  • If we run a person and employment information adHoc report > we can see that this employee has employment and personal information data, but still the tabs does not show.

Cause

The tabs are not enabled for the employee views in admin centre > configure employee files tool:

2511486-2.jpg

Resolution

Enable the tabs under admin centre > configure employee files tool :

2511486-3.jpg

Now we can see the tabs if below conditions are satisified,

  1. We have provided employee views permission for these tabs in role based permission.
  2. Employee has employee central data, i.e. employment information, personal information atleast.

The tabs will appear as below:

2511486-4.jpg

Keywords

Employee Views Employment information tab  Personal information tab EC tabs Public profile dropdown v12 tabs , KBA , LOD-SF-EC-RBP , Roles & Permissions , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1705