SAP Knowledge Base Article - Public

2511422 - Logo is not loading on the panel, Onboarding Time Out

Symptom

  • The images added to panels cant be displayed under candidate processing the step
  • Logo is not replicating on the preview panel

L1.png

Environment

SAP SuccessFactors Onboarding

Cause

Incorrect link is set up for Logo picture

Resolution

  1. Go to the panel
  2. Ttitle
  3. View the link setting
  4. Source

The link that contains LogoStream will give the time out error when Candidade trying to process NES step.

LogoSteam mean that only authorized person can see the logo. Please correct it to Logo.

You can use following link in order to setup Logo

link.png

If Logo is not replicating on the preview panel please check the setting of the link as well:

for example

<p><img alt="" src="https://onboarding2preview.sapsf.eu/ONBPREM/AppAdmin/Logo.aspx?Type=FormTitle&amp;Name=Logo%20GestampX" /></p>

Keywords

Panel, Logo, Time out, Link settings , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Onboarding 1608