2511343 - Scheduled Offering details not displayed in evaluation survey

SAP Knowledge Base Article - Public

2511343 - Scheduled Offering details not displayed in evaluation survey

Symptom

Scheduled Offering details are not displayed in evaluation survey.

When a user completes the evaluation survey for an item, the Scheduled Offering details are missing.


Missing Details.png

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Course is completed
  2. Open the Item Evaluation Survey
  3. No session, trainer, room details are present

Cause

The learning event was recorded for the item and not the Scheduled Offering so the evaluation will be based on the Item details and not the Scheduled Offering.

Resolution

In order for all Scheduled Offering details to be displayed in the evaluation, the learning event must be recorded for the Scheduled Offering.

Keywords

Scheduled Offering; evaluation; survey; learning event; , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions