2510943 - Workflow Rule uses Supplier Name instead of Supplier ID

SAP Knowledge Base Article - Public

2510943 - Workflow Rule uses Supplier Name instead of Supplier ID

Symptom

Yoe are creating a new workflow rule for Purchase Orders with the condition "Supplier Equal to Supplier ID ABC" (ABC represents the Supplier ID), the expected notification or email doesn't get triggered.

However, if the condition is created as "Supplier Equal to Supplier name XYZ" (XYZ represents the Supplier Name), then the notification or email is triggered.

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Go to Workflow Rules view.
  3. Click New.
  4. Enter Data.
  5. Click Next.
  6. Click Add Group.
  7. Select Supplier - Equal to - Enter ABC in the Value field.
  8. Click Next.
  9. Enter Notification Data.
  10. Activate the Rule and Finish.
  11. Create a New Purchase Order for Supplier XYZ to trigger the notification.
  12. Go to Home work center.
  13. Go to Inbox.

The notification isn't triggered.

Cause

For the Supplier field in the workflow rules, the system looks for the Supplier Name rather than the Supplier ID.

Resolution

In the Workflow rule, change the Value of the condition to ABC instead of XYZ, and the notification or email will get triggered.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711