Application error while navigating to 'Go To Benefits' link in android mobile app: 'Currently benefits management is not supported by this mobile application' while navigating to benefits in mobile browser.
Successfactors Employee Central - Global Benefits
Reproducing the Issue
- Navigate to Android Mobile
- Profile -> Benefits Overview -> Click on 'Go To Benefits'
- An application error is thrown
- Open the employee's profile(PP3 UI) via Mobile browser
- Navigate to Benefits page
- An error occurs as 'Currently benefits management is not supported by this mobile application'
There was a plan to enable this feature in 1812 mobile release, unfortunately this is now moved to a future deployment.Currently engineering is planning to deliver this on iOS in 1902 (release version is not finalized). It may be delivered in 1903 or 1904 release for Android platform. Note that all the release versions in this KBA refer to mobile releases and these are tentative.
Benefit Mobile Application error go to benefits App