2508484 - Homepage tiles do not show more than 50 records in reports

SAP Knowledge Base Article - Public

2508484 - Homepage tiles do not show more than 50 records in reports

Symptom

Report on homepage tile  shows message "maximum snapshot limit of 50 records exceeded" instead of report data.

Reproducing the Issue

1. Add report to homepage tiles

2. Go to homepage

3. Report tile does not show data, instead of that message is noticed as "maximum snapshot limit of 50 records exceeded"

4. Clicking on the tile will open the complete report

Cause

Currently this is expected behavior.

This is done to enhance the system performance.


If the number of records in a report exceeds 50 then it do not show reports or charts on the homepage tile, instead it just display a static icon with the message  "Maximum snapshot limit of 50 records exceeded. Click to view full report."

Resolution

You can either restrict the data to show less than 50 records or you can click on the tile and open the report to see the data.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Business ByDesign all versions ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711