SAP Knowledge Base Article - Public

2508148 - Cannot Trigger a Workflow via Rule or XML on Phone Information and Email Information

Symptom


 Workflow is not triggering while changing data of n Phone Information and Email Information

Cannot Trigger a Workflow via Rule on Phone Information

There is no way to trigger a workflow if we are using the Rules Methodology

Environment

Employee Central

Resolution

Currently, We do not support workflow in Phone Information and Email Information for both XML trigger way and Business Rule trigger way

However, we encourage you to submit an Enhancement Request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/

Please follow this KBA for further guidance on creating Enhancement Requests: 2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

Workflow, "Import/Export Rules for Workflow Derivation" XM file, Workflow Derivation XML file, Rule, Phone Information, Email Information, ECT-78615, ECT-58318 , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1705