2508100 - Users can only add comments but not able to rate the Goals and Competencies in the PM form

SAP Knowledge Base Article - Public

2508100 - Users can only add comments but not able to rate the Goals and Competencies in the PM form

Symptom

Users have granted write permissions in the form for the item rating/subject rating however they are unable to rate the Goals and Competencies.

They are only allowed to enter comments in the PM form.

 unable to rate.PNG

 

 

 

Environment

Performance Management

Cause

Go to 'Manage Route Maps' in Admin center.

There are two 'Step Mode' options in the route map, - the 'Full Edit' and the 'Comment Only' step mode.

If the 'Comment Only' step mode was selected, the user will not be able to make any kind of changes in the form except for entering comments when the form is currently on that specific step.

The 'Full Edit' step mode will let the users make any kind of changes to the form like updating the goals, add coments, provide ratings etc.

 

Step Mode.PNG

Resolution

To resolve the issue, change the step mode from 'Comment Only' to Full Edit'.

You need to launch a new form for the changes to take effect.

 

Keywords

Step Mode, Route Map, Comment Only, Full Edit, Read-only, unable to rate the form, write permission, enter comments , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Core all versions