SAP Knowledge Base Article - Public

2507877 - How to Restrict the Language Selection in the Drop-Down Option, While Creating New Account and New Contact

Symptom

How to restrict the language selection in the drop-down option, while creating New Account and New Contact .

Reproducing the Issue

  1. Go to the Customer work center.
  2. Go to Accounts or Contacts view and click on New Account or New Contact .
  3. In the New Account/New Contact window, select the drop-down option of field Language.

You can see the language ABC(where is ABC is one of the language) is missing.

Cause

You need to maintain the language in the Business Configuration - Fine Tune Activity.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view .
  3. Select the Project and click on the Open Activity List.
  4. Search for the Fine-Tune activity name Additional Communication Languages and open it.
  5. Select the checkbox for the Language Key as ABC and save the changes.

Now in the New Account/New Contact window for the field Language the option for language as ABC is now available.

Keywords

KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP HYBRIS C4C CORE all versions