SAP Knowledge Base Article - Public

2507833 - How are Directory Search results ordered?

Symptom

  • How are the search results in the Directory ordered?
  • Directory Search results not ordered alphabetically

Environment

  • BizX
  • Directory Search

Reproducing the Issue

1. Go to Directory Search and search for a name.(e.g. John)

2. As you can see below, the results are ordered randomly.

Capture.PNG

Cause

  • The results are not ordered alphabetically but by the order they appear in the UDF file. (Employee Export)

Resolution

1. Go to Admin Center > Employee Export and export the file.

2. As you can see from the file, the order show in the above screenshot of the directory search matches the order in the UDF file.

Capture1.PNG

Keywords

KBA , LOD-SF-EP-ADM , Role based permission/ Directory search , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508