You are trying to do a Manual Clearing of a Down Payment Request with an Invoice.
However you are not being able to do so due Error Message: 'Balance of XXX; clearing not possible.'
Reproducing the Issue
- Go to Receivables Work Center.
- Go to the Customer Accounts sub view.
- Select the Account ABC.
- Click View.
- Select the Down Payment Request and the Invoice which you want to clear.
- Click Clear Manually.
- Click Clear.
Error Message is displayed: 'Balance of XXX; clearing not possible'.
The amount of the Down Payment Request does not match the attributable amount displayed in the Invoice. Hence, you are not being able to clear the items.
The down payment request cannot be partially cleared. You need to pay the Down Payment Request DEF first. After that, the Down Payment Request becomes a Down Payment. You can partially clear the Down Payment with an invoice
Down Payment Received in Financials - Help Document
2476817 - Error Message Manually Clearing a Supplier Invoice with a Down Payment: No Deductible Item Found For Difference Distribution or Invalid Difference Reason Code. Enter a Valid Difference Reason Code or Choose a Deductible Item to Distribute the Amount. (Case Document which explains a similar scenario).
KBA , SRD-FIN-ACR , Receivables , How To