2507601 - Error: Balance of XXX; clearing not possible when Clearing Down Payment Request with Invoice

SAP Knowledge Base Article - Public

2507601 - Error: Balance of XXX; clearing not possible when Clearing Down Payment Request with Invoice

Symptom

You are trying to do a Manual Clearing of a Down Payment Request with an Invoice.

However, you are not being able to do so due Error Message: 'Balance of XXX; clearing not possible.'

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Receivables Work Center.
  2. Go to the Customer Accounts sub view.
  3. Select the Account ABC.
  4. Click View.
  5. Select the Down Payment Request and the Invoice which you want to clear.
  6. Click Clear Manually.
  7. Click Clear.

Error Message is displayed: 'Balance of XXX; clearing not possible'.

Cause

The amount of the Down Payment Request does not match the Invoice amount. Hence, you cannot clear the items.

Resolution

The down payment request cannot be partially cleared. You need to pay the Down Payment Request DEF first. After that, the Down Payment Request becomes a Down Payment. You can partially clear the Down Payment with an invoice.

See Also

Down Payment Received in Financials - Help Document

2476817 - Error Message Manually Clearing a Supplier Invoice with a Down Payment: No Deductible Item Found For Difference Distribution or Invalid Difference Reason Code. Enter a Valid Difference Reason Code or Choose a Deductible Item to Distribute the Amount. (Case Document which explains a similar scenario).

Keywords

Clear down payment request, Clearing Not Possible , KBA , SRD-FIN-ACR , Receivables , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708