2507481 - CSB Headers/Footers don't show up in the apply process on login screen or Candidate Profile

SAP Knowledge Base Article - Public

2507481 - CSB Headers/Footers don't show up in the apply process on login screen or Candidate Profile

Symptom

CSB Headers/Footers (wrapper) are not visible in the apply process on login screen or Candidate Profile

Environment

SAP SuccessFactors Recruiting Marketing

Mobile Apply

Resolution

  • Previewing the wrapper will provide valuable information. To preview the general wrapper put "/services/wrapper/preview/" on the end of your URL. https://{site domain}/services/wrapper/preview
    E.g 'https://masterinstancecsb1.valhalla.stage.jobs2web.com/services/wrapper/preview/'.
    Note you can also preview the wrapper with a specific brand and locale at https://{site domain}/services/wrapper/preview/?micrositeid={microsite ID}&locale={requested locale}
>If you don't see the headers and footers, but only a pink box, Content area, there is an error on the Recruiting Marketing site causing an issue.
>
If you see the headers and footers in the wrapper preview URL, but not during the apply process, this means you have a configuration issue, so review the configuration.
  • Make sure the RMK Portal and Search URLs are populated in Provisioning under Configure Recruiting Marketing Datacenter URL
  • Make sure there are jobs on the client site, or an error response will be returned.

See Also

2250159 - Recruiting Mobile Apply

Keywords

wrapper, header and footer , KBA , LOD-SF-RMK , Recruiting Marketing , Problem

Product

SAP SuccessFactors Recruiting all versions