- Upon attempting to add A family and its Role from the SuccessStore to JPB you may receive the following errors
- Dependant upon your browser the error will show like the below. Showing Chrome & Firefox:
- This could occur in an Employee Profile and People Profile 3 instances within BizX
- All Versions
- An instance with Job Profile Builder Implemented
- Attempting to maintain using the SuccessStore
Reproducing the Issue
- Navigate to "Manage Job Profile Content" from the Admin Center
- Select "Familes and Roles" from the Drop Down.
- Add Familes and Roles from Success Store
- IT IS IMPORTANT TO NOTE HERE THAT OUR LANGUAGE IS "ENGLISH_UK"
- Select your desired Family / Role / Then Select Add Role + Family
- We are then given the following Error :
- As mentioned previously , As we were attempting to add Family and Role we had selected our Locale as "English_UK".
- The Error we are receiving root cause is our selected Locale as above.
- It is stated that all interactions with the SuccessStore must be performed when in Locale "English_US"
- By interaction we mean if adding any data or managing any data from the success store you must change your locale currently in use to "English_US"
- This can be achived by selecting options from the main profile drop down "Top Right"
- Selecting Language
- After the locale has been changed
- Go back to "Manage Job Profile Content" as seen above.
- You will notice that our locale in the manage job profile content has been changed to "English_US" as seen below
- When we then follow the same initial procedure , selecting our desired family / role then choose "Add Role + Family" we will be greeted with a confirmation "Selections Added" as seen below :
- Having changed your local from the main options menu you should have no further issues / errors of this nature when adding data from the SuccessStore.
- It Is important to note here, as seen in the two screenshots below , change the locale from the "main options menu" and NOT from the JPB interface language Option , as below:
- Job Profile Builder
- JDM 2.0
- Skills Store
- Familes and Roles
- JPB Error
- Manage Job Profile Content
SAP SuccessFactors HCM Suite 1608 ; SAP SuccessFactors HCM Suite 1611 ; SAP SuccessFactors HCM Suite 1705