2506826 - [NON-RBP] Managers are unable to click on direct reports to view or edit Goals

SAP Knowledge Base Article - Public

2506826 - [NON-RBP] Managers are unable to click on direct reports to view or edit Goals

Symptom

[NON-RBP] Managers are unable to click on direct reports to view or edit Goals

Environment

Goal Management

Reproducing the Issue

  • NON-RBP
  • Go to Goals > Select the correct Goal Plan > click on a direct report
  • When managers click on a direct report, it does not open. Avatar/s appear to be grayed out.

Resolution

  • Check XML permission tags

 

  • Make sure to Goal Management Access was granted. (Admin Center > Set User Permissions > Goal Management Access)

 

  • Confirm Goal permissions in Default User Permission tool (Admin Center > Set User Permissions > Default User Permission)

            Make sure they have access to the Goal Plan in Goal Plan Permissions

            Tick check box on Goal Management Access

  • Uncheck check box on Enable target population for group goals in Goal Management Feature Settings (Admin Center > Tool search > Goal Management Feature Settings)

 

Keywords

KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 1705