2506823 - Users do not receive notification that Job Requisition is Approved

SAP Knowledge Base Article - Public

2506823 - Users do not receive notification that Job Requisition is Approved

Symptom

Users do not receive notification that Job Requisition is Approved

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create Job Requisition and complete the approval process
  2. Users receive no notification that Job Requsition has been approved

Cause

  1. Document Completed Notification is not Enabled in Email Template Notification Settings
  2. Users expecting to receive notification are not selected as Recipients

Resolution

Enable Document Completed Notification:

  1. Open Admin Center
  2. Select Email Notification Template Settings
  3. Enable Document Completed Notification
  4. Select Job Requisition Form in Drop Down Menu

kba 3.png

Select Recipients:

  1. Select Recipients in Drop Down
  2. Add extra recipients
  3. Customize Settings for Form Templates
  4. Select Additional Recipients

Keywords

Job Requisition Approved Approved Notification Job Requisition Approved Email Approved Requisition Trigger , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions