2506747 - Customer Demand cannot be Released Although Stock is Available

SAP Knowledge Base Article - Public

2506747 - Customer Demand cannot be Released Although Stock is Available

Symptom

Although the stock is available for Order item ABC , Unable to release the Customer Demand.

Reproducing the Issue

  1. Go to Outbound Logistics Control Work Center.
  2. Navigate to Customer Demand View.
  3. Search for ABC.
  4. Select Go.
  5. Select Release With Stock Check.

Warning message appears.

It is not possible to release the schedule line dated XYZ , for order item ID ABC The stock is not available.

Cause

 There is a stock of N quantities available but already there are orders that have been released to execution for more than n quantities. Hence we do not have stock for further release of items from customer demand.

We can see available stock as n qunatities but this quantity is assigned to orders already which are released and hence allocated , its just they are not delivered.

Resolution

In order to process Sales Order ABC  you will have to cancel other Sales Orders which are not so urgent by following the steps below.

  1. Reject the Outbound Delivery Request.
  2. Cancel the Sales Order  which are not so urgent by maintaining reason for rejection.

 

Keywords

KBA , AP-CR-CR , Customer Requirement , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711