2506244 - Workorder Alert and Notification not triggering

SAP Knowledge Base Article - Public

2506244 - Workorder Alert and Notification not triggering

Symptom

A business rule has been configured for triggering alert and notifications for work orders. But it is not working.

Environment

Employee Central: Contingent Workforce

Employee Central: Alerts and Notifications

Resolution

Work order alerts and notifications work in a different way than usual EC alerts and notifications. For work order alerts and notifications, Intelligent Services should be enabled in the instance. Use Upgrade Center for Intelligent Services.

Keywords

work_order intelligent_services contingent_workforce ECT-58080 , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , LOD-SF-EC-ALR , EC Alerts & Notifications , Problem

Product

SAP SuccessFactors HCM Core 1705