2506097 - E-Verify: User Account Locked - Onboarding

SAP Knowledge Base Article - Public

2506097 - E-Verify: User Account Locked - Onboarding

Symptom

Beginning in June and ending July 17th, cannot proceed with E-Verify process due to the following error message:

Initial Verification Failed: Error Code [00-00067]. Description: User account is locked.

Environment

  • SAP SuccessFactors HCM cloud
  • Onboarding

Resolution

  • Engineering has resolved this issue as of the weekend of July 15th, 2017.
  • This solution will only resolve these issues that occurred during the months of June and July, 2017.

Keywords

Successfactors, Success Factors , SF , ONB , Everify, E Verify, COSD-17337 , KBA , LOD-SF-OBD-EVF , e-Verify , Bug Filed

Product

SAP SuccessFactors HCM Core 1705