2505262 - Cannot Create New Lead Scores

SAP Knowledge Base Article - Public

2505262 - Cannot Create New Lead Scores

Symptom

You want to create a new Lead Score, but the button New is missing.

Reproducing the Issue

  1. Go to Sales Campaign work center;
  2. Go to Lead Scores view;
  3. The button New is missing.

Cause

The option Enhanced Campaigns is not maintained in the project's scope.

Resolution

  1. Go to Business Configuration work center;
  2. Go to Implementation Projects view;
  3. Select the current project;
  4. Press Edit Project Scope;
  5. Go to Step 3 Scoping;
  6. Expand Sales Campaign -> Enhanced Sales Campaigns;
  7. Mark Enhanced Sales Campaigns and Enhanced Campaigns;
  8. Save changes in the project's scope.

Now the New button will appear in the Lead Scores view.

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Hybris Cloud for Customer all versions