2504954 - I9 Reverification triggered for US citizen

SAP Knowledge Base Article - Public

2504954 - I9 Reverification triggered for US citizen

Symptom

  • I-9 Reverification triggered for US citizen which is not expected.
  • When will I-9 Reverification process kick start

Environment

All DC

Reproducing the Issue

Check the Super admin => account => Processes => Reverification process is enabled
Navigate to Super admin => account => manage HR data => search for the candidate => Reverification process is created for the candidate

Cause

Expected behaviour in exception scenarios

Resolution

In General , I9 Reverification process is not needed for US citizens but there are scenarios when documents submitted by US citizen are Damaged / Missed / Stolen. In these cases, We configure a Notification to intimate Candidate and manager (defined in Notification) thus I-9 Reverification is needed.

Sample email triggered for one such case:
Reminder email [ID=<unique system generated id>; Title=Send Lost, Stolen or Damaged Notification to Employee] sent to [<candidate email id>](CC=[<manager/recruiter email id>]).

For non US citizens , I9 Reverification is triggered 90 days before thier submitted docs are expiring. (check docs under List A , List B and List C)

Keywords

I-9 Reverification
US Reverification
US I9 Reverification
Reverification
90 days before Expiring , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1608