2504714 - Unable to delete assigned training

SAP Knowledge Base Article - Public

2504714 - Unable to delete assigned training

Symptom

The LMS admin could not remove an item from the user's learning plan through user record because the 'Remove' checkbox is mssing.

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

1. Log in as system admin.

2. Access a specific user record with item(s) that is(are) assigned through a curriculum. (Admin > Users)

3. Under the 'Related' section, go to the 'Assigned items' tab.

4. Search for the item to remove and notice that the checkbox under the 'Remove' column is not available.

Cause

This is an expected behavior of the system.

Only free-floating items (items assigned directly) can be removed via the user record's assigned items or even using the 'User Needs Management' tool.

Resolution

To remove the item from the user's learning plan, you may either:

a) Remove the item from the curriculum (this will affect the learning plan of all users  who have this curriculum in their learning plan); or

b) Completely unassign the curriculum from the user.

Keywords

LMS, curriculum, curriculum, item, remove, user, learning plan , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CUR , LMS Curricula , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508