SAP Knowledge Base Article - Public

2504601 - Message "The entity is either completed or not accessible" when clicking on a Direct Link to a survey


Users may see this message when clicking a Direct Link to a survey.

survey not accessible.PNG


SF LMS all versions.

Reproducing the Issue

  • attach a survey to a scheduled offering.
  • once the scheduled offering is closed: note the Initiate Evaluations button int he scheduled offering's Actions menu is greyed out

    evaluation grey.PNG
  • ask a user to click the Direct Link to the survey linked to that cheduled offering
  • the user will see this message


This is an expected behaviour of the system.


Once the scheduled offering is closed or inactivated, the system will not allow initiating the survey anymore and clicking a direct link to the survey will dislpay this message.


questionnaire; directlink; error; access; accessing; complete , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , How To


SAP SuccessFactors Learning 1705