SAP Knowledge Base Article - Public

2504336 - Unable to View User Connector- SF Option

Symptom

Unable to View User Connector- SF option under Connectors tab.

User_SF_Connector.jpg

Environment

SuccessFactors Learning
Learning Management System

 

Reproducing the Issue

1) Navigate to System Admin>Security>Role Management

2) Search the role assigned to the admin account.

3) Click on Workflow tab and expand "Connector Administration" section.

4) Remove below workflows:

    View User Connector - SF
    Edit User Connector - SF

Cause

Below workflow are missing and hence User SF connector options are not visible to admin.

View User Connector - SF
Edit User Connector - SF

Resolution

1) Navigate to System Admin>Security>Role Management

2) Search the role assigned to the admin account.

3) Click on Workflow tab and expand "Connector Administration" section.

4) Add below workflows:

    View User Connector - SF
    Edit User Connector - SF

 

Now you should be able to view the User SF connector option under Connector tab.

User_SF_Connector1.jpg

 

 

 

Keywords

Connectors User SF connector     , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions