SAP Knowledge Base Article - Public

2504327 - You do not have permission to access the following placeholders error

Symptom

In generating document via Document generation, "You do not have permission to access the following placeholders" error occurs.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Successfactors Employee Central: Document Generation

Reproducing the Issue

Navigate to Admin Center -> Generate Document -> Select the document and click on download -> Error occurs.

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Cause

This can occur due to 2 reasons:

The permission is not provided to that particular object.

OR

The Effective date of the object is set as 'none'.

Resolution

1. Check the permissions is provide for the particular object.

2.  a. Change the effective dating field in the object definition from none to 'Basic'.

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     b. Give the permission for the particular object again.

Keywords

You do not have permission to access the following placeholders error Document Generation Generate Document Placeholder , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors HCM Core all versions