When deleting an opportunity, error 'Opportunity with ID XX can't be deleted because of existing follow-up documents' occurs even though there's not any follow-up document. (e.g. Leads, Sales quotes, Sales Orders, etc.)
Reproducing the Issue
- Go to Sales work center.
- Go to Opportunities work center view.
- Find the opportunity and click detete button.
- Error occurs
- Go to Document Flow facet and you find there's no follow-up document.
There's a survey added in the opportunity which is causing the issue.
Delete the survey first and then delete the opportunity.
KBA , SRD-CC-FED , Feeds , How To