SAP Knowledge Base Article - Public

2503606 - Select All Check Box from Document Management Page Not Selecting All Documents

Symptom

Customer is unable to select all documents in Document Management Page when selecting the "SELECT ALL" check box located at the left most part of the fiori table.

Environment

SAP SuccessFactors HCM Suite all versions

Reproducing the Issue

1. Login to the instance > Admin Center > Manage Documents

Manage Documents.PNG

 

2. Filter the files displayed on the page by clicking on the funnel icon at the right top part of the Manage Documents Page.

Filters.PNG

 

3. Select the box at the left most part of the column header (Select All check box).

sample results.png

 

4. It only selects all results that can be displayed on the page. Other documents are not selected. You need to select "MORE" to load other documents and re-select the check box.

Select MORE.PNG

 

Unselected files.PNG

Cause

This is an EXPECTED BEHAVIOR for fiori tables. The "Select All" checkbox found at the top left part of the table only allows user to select all items that the system can display on the view. User has to select "MORE" option to load other documents and scroll down for them to be viewed.

Resolution

1. From the Manage Documents page filtered results, select "MORE" to show other files filtered.

2. Click the "Select All" checkbox to select the other results pulled after doing step #1.

3. Repeat until all files are selected from the view.

Keywords

KBA , LOD-SF-PLT-ACC , SuccessFactors Foundational Capabilities & Tools Accessibili , Problem

Product

SAP SuccessFactors HCM Core 1702