2503380 - Changes are not saved when Editing the Employment Details portlet of an employee

SAP Knowledge Base Article - Public

2503380 - Changes are not saved when Editing the Employment Details portlet of an employee

Symptom

  • When a user makes a change to an employee's Employment Details, the changes are not seen on the UI after clicking Save
  • The user making the changes has Edit permission in RBP to the fields being updated on the employee's Employment Details

Environment

SAP Successfactors Employee Central

Reproducing the Issue

  1. Access an employee's profile
  2. Scroll to Employment Details
  3. Click the pencil icon to edit
  4. Change a field
  5. Click Save
  6. See that the changes were not saved

Cause

The user making the changes does not have sufficient RBP permission to update the employee's Employment Details

Resolution

Assign the user Edit permissions for Employment Details MSS and Employment Details Edit under Employee Data in RBP.

  1. Access Admin Center

  2. Access Manage Permission Roles

  3. Select the relevant permission role

  4. Click Permission

  5. Click Employee Data

  6. Assign Edit permission to Employment Details MSS and Employment Details Edit

2503380rbp.PNG

Keywords

rbp, edit, save, employment, details, mss, ess, submit, clear, blank, work, update, record, change , KBA , LOD-SF-EC-RBP , Roles & Permissions , Problem

Product

SAP SuccessFactors HCM Core 1705