SAP Knowledge Base Article - Public

2503300 - Item Revenue Schedule Does Not Update Automatically

Symptom

 After updating the Negotiated Value, the Item Revenue Schedule does not update automatically.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Opportunities view.
  3. Open any opportunity.
  4. Click on Products.
  5. Select any product.
  6. The tab Item Revenue Schedule shows up - the total price is matching with the Negotiated Value from the product.
  7. Change the Negotiated Value of the product.
  8. Save.

The Item Revenue Schedule does not update according to the new Negotiated Value.

You expect it to update automatically.

Cause

Currently, the Item Revenue Schedule does not update automatically.

This is the expected system behavior.

Resolution

You will have to maintain the Item Revenue Schedule manually.

  1. Select any product in the opportunity.
  2. The tab Item Revenue Schedule shows up.
  3. Click on Add.
  4. Define the revenue distribution.
  5. Click on OK.

The Item Revenue Schedule is updated with matching values.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711