2502618 - The scheduled job has timed out and was not successfully completed. Please try again error in SAP Analytics Cloud

SAP Knowledge Base Article - Public

2502618 - The scheduled job has timed out and was not successfully completed. Please try again error in SAP Analytics Cloud

Symptom

The following error occurs when scheduling an export of a model (Export Model As File) in SAP Analytics Cloud:

  • The scheduled job has timed out and was not successfully completed. Please try again.

    18-Jul-17 9-46-01 AM.png

The following error also appears in the Main menu  > System > Monitor > Trace area:

Execution of a Firefly query failed unexpectedly: 
Caught exception : exception 71000002: message not found \$message\$=
exception 1000002:
ltt/impl/memory.cpp:86
Allocation failed ; \$size\$=262144; \$name\$=aggregates; \$type\$=pool; \$inuse_count\$=461; \$allocated_size\$=48832288

Environment

SAP Analytics Cloud 2018.9

Reproducing the Issue

  1. Go to Browse > Model.
  2. Select the Model and click the the Export Data Icon.
  3. Select 'Create New Schedule'.
  4. Select Folder Public and click the Export Data Icon.
  5. After 30 minutes if you click the Export Data Icon and click the 'Manage Existing Schedules', you can see the error shown in the History panel.

Cause

The amount of exported data records is too large because it included aggregated (parent / node) members.

Resolution

Restrict the amount of exported data by using the features:

  • Export leaf account members only (checked).
  • Export booked data only (checked).

    04-Jan-18 5-30-17 PM.png

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, Failed , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , Problem

Product

SAP Analytics Cloud 1.0