2502339 - Print forms results in 404 Not Found Error - Performance Management

SAP Knowledge Base Article - Public

2502339 - Print forms results in 404 Not Found Error - Performance Management

Symptom

When using the print form functionality, the Printed form shows the following error message:

"404 Not Found"

(other element of the error message may vary)

404_PM.png

 

Environment

Performance Management

Reproducing the Issue

  1. Log into your instance
  2. open a PM form
  3. click the print button
  4. click on print in the print preview
  5. check the printed form > see the error message

Cause

This is was caused but the June Security Update from Microsoft.

Link to the MS Security Update: https://support.microsoft.com/en-us/help/4021558/cumulative-security-update-for-internet-explorer-june-13-2017

Resolution

Link to the Known Issue with workaround: https://support.microsoft.com/help/4032782 (for Windows 7 and 8.1)

Windows 10

See the Answer at the bottom: https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/urgent-internet-explorer-11-error-when-printing/c9b3a4be-1815-4df0-90c5-1cccbd49cef3

Keywords

Print 404 not Found , KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core 1705