2502332 - Crystal Reports 2011 doesn't start

SAP Knowledge Base Article - Public

2502332 - Crystal Reports 2011 doesn't start

Symptom

  • After installing Crystal Reports 2011 SP12 Designer on Windows 7 Desktop when launched, nothing happens.
  • Other tools such as Report upload Wizard work fine.
  • Trace is not generated.
  • Process monitor doesn't show CRW32.exe

Environment

  • SAP Crystal Reports 2011 SP12
  • Windows 7

Reproducing the Issue

  1. Install Crystal Reports 2011 SP12 on a Windows 7 desktop machine following the installation suggestions from 1638102
  2. Try to start Crystal with the Shortcut
  3. Nothing happens

Resolution

  • After updating to Crystal Reports 2016 it started correctly (using the same installation workflow)

Keywords

does, not, doesn't, will, not, won't, start, launch, nothing, happens, stops, show, load , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2011