SAP Knowledge Base Article - Public

2501448 - "Online Access" column is missing under Segment of an Item

Symptom

Under segment of an Item there should be a tab called "Online Access" with an option to "Check Box" and this is not visible.

Option not visible.JPG

Environment

Successfactors Learning

Learning Management System

LMS

Reproducing the Issue

Navigate to any blended Item > Click on Segments > You will notice that the column "Online Access" is not there.

Cause

This happens because of a configuration "Content available only during specified segments of a scheduled offering" which is under Online Content > Settings. 

Resolution

You have to enable "Content available only during specified segments of a scheduled offering"  under Online Content > Settings to see the "Online Access" Tab under Segments.

Setting.JPG

And to the option "Content available only during specified segments of a scheduled offering" there should be at least one segment in the Item.

Please enable this setting "Content available only during specified segments of a scheduled offering" to see "Online Access" Tab.

Option visible.JPG

Keywords

Content available only during specified segments of a scheduled offering. Online Access Tab , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions