SAP Knowledge Base Article - Public

2501296 - Onboarding not Picking up files from SFTP

Symptom

Delta User Sync Reports are sent SFTP
Onboarding is not Picking up the file

Environment

SAP SuccessFactors Onboarding - SFTP

Reproducing the Issue

  1. Login to SFTP
  2. In the ONB Folder 
  3. Select Inbound
  4. View Delta Sync files

Cause

The File Name was incorrect in this issue

Delta Issue.png

Resolution

  1. The Delta User Sync File  name should be as follows;
  2. <ONB Account ID>_Delta_User_Sync.csv
  3. <ONB Account ID>_User_Sync.csv
  4. <ONB Account ID>_Permission_Sync.csv

Keywords

Delta User Sync, User Sync, Permissing Sync, Foundation Import, SFTP, AdHoc Report , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To

Product

SAP SuccessFactors Onboarding 1608