SAP Knowledge Base Article - Public

2501039 - JAM Group notifications not getting triggered from Learning Management System

Symptom

Jam Group Notification APM job does not trigger notification from Learning Management System

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions since 1702

Reproducing the Issue

  1. Create a JAM group with invite to send when some one join the group option
  2. Resister a member
  3. Run the job - Learning Groups Notification APM
  4. No notification is triggered

Resolution

Check if suppressJamNotificationsFromLMS configuration in the System Admin > Configuration > System Configurations > BIZX configuration that suppresses the LMS notifications for JAM if turned to True.

If set to true then change the value to false to allow system to send JAM notifications from the LMS as well

Keywords

suppressJamNotificationsFromLMS, Learning Groups Notification APM, Jam notification not triggered from LMS, Jam notification LMS , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning all versions