SAP Knowledge Base Article - Public

2501039 - JAM Group notifications not getting triggered from Learning Management System

Symptom

Jam Group Notification APM job does not trigger notification from Learning Management System

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions since 1702

Reproducing the Issue

  1. Create a JAM group with invite to send when some one join the group option
  2. Resister a member
  3. Run the job - JAM Groups Notification APM
  4. No notification is triggered

Resolution

Navigate to System Admin > Configuration > System Configurations > BIZX configuration. Check if suppressJamNotificationsFromLMS configuration, which suppresses the LMS notifications for JAM, is set to True.

If set to true then change the value to false to allow JAM notifications to be sent from the LMS as well.

Keywords

suppressJamNotificationsFromLMS, Learning Groups Notification APM, Jam notification not triggered from LMS, Jam notification LMS , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-JAM , Jam Integrations , How To

Product

SAP SuccessFactors Learning all versions