SAP Knowledge Base Article - Public

2500844 - Internal Hires are not available via IsInternalHire Panel

Symptom

Employees where imported into Onboarding via User Sync

Because they were already hired in Employee Central, and never went through Onboarding they are missing the Employee Tiltle and Tick as shown below

Image1C.png

The System does not recognize them as employees, when you search for them in the Panel below you cannot find them.

3.PNG

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to Onboarding
  2. Start a Process
  3. On the IsInternalHire Custom Panel
  4. Search for an Employee
  5. They to not appear for selection

Cause

The Employee does not have the Employee Title, and the Employee tick as shown below.

Image2C.png

Resolution

  1. Onboarding
  2. Settings
  3. Panels
  4. Select your custom Panel
  5. Select the field
  6. Untick The Is Employee check box as shown below
  7. Save the Panel

2.png

Keywords

Is Employee, Internal Hires, Rehire, CrossBoarding, , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To

Product

SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1705