The quick view is missing in the Document Flow of an appointment.
Reproducing the Issue
- Go to the Activities work center.
- Go to the Appointment view.
- Open an Appointment ABC (where ABC is appointment Id).
- Go to the Document Flow facet.
Hover your cursor on the Appointment ABC, it does not show the quick view of this appointment.
The main usage of quick view is to get the details of other objects participating in the doc flow . In the case of Appointment ABC there is no linked documents .The only document in the document flow is the current appointment .In this case, the details of the appointment can already be seen in the floorplan so the quick view is not offered.
This is an expected system behavior.
KBA , SRD-MD-OM , Organizational Management , How To