SAP Knowledge Base Article - Public

2500434 - Hyperlink not working on registration page


Admin added a hyperlink to Item Description when creating an Item.

This Hyperlink works when User clicks on course title to Register but doesn't work on registration page.


SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Configure Hyperlink in Item Description

Item Description set up.png


2. Search for Item in Catalog and click on course title. Here you will be able to use the Hyperlink and you will be taken to the relevant page when you click on the link.

Item Description.png


3. When you navigate to the registration page, the link will not work and will be disabled

Registration Pgae.png




This is confirmed as expected behaviour by the engineering team.

Not all pages currently support HTML descriptions in LMS. HTML descriptions are mainly reserved for initial user interaction pages.


There is currently no workaround for this. You will need to create an enhancement request.


Link, Hyperlink, Item Description, registration page , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem


SAP SuccessFactors Learning all versions