You have set up the system to process VAT returns based on the SII (Suministro Inmediato de Información) scenario, however once you submit the return to the tax authority the system does not sedn back the CSV number nor changes the submission and approval status.
Reproducing the Issue
- Go to Tax Management work center.
- Go to VAT Returns view.
- Show Reported Tax Returns Not Relevant For Payment.
You have clicked in the Submit button. After that, the Submission Status remains In Preparation and the Approval Status remains In Approval for a long time.
One of the causes for this behavior is due to a missing the key pair for the certificate in the communication arrangement.
In order to maintain the required data, please follow below steps:
- Go to Application and User Management work center.
- Go to Communication Arrangements view.
- Open the communication arrangement Send SII Tax Data to AEAT.
- Go to Technical Data tab.
- Click Edit Certificates.
You'll see that the dialog comes up empty. Please, maintain the certificate key pair accordingly.
KBA , SRD-FIN-TAX , Tax Management , How To