2500194 - Email notification not received in ByDesign for any incident updates.

SAP Knowledge Base Article - Public

2500194 - Email notification not received in ByDesign for any incident updates.

Symptom

You are not receiving any updates via email whenever SAP updates over the incident.

Resolution

  1. Go to Home Work Center.
  2. Go to Work View.
  3. Go to Inbox sub view.
  4. Click on Subscribe Tasks.

In the below screenshot you can see that the checkbox against the Incidents are unchecked.

EMail.jpg

 

NOTE: Email notifications will be sent only for those incidents which are created after the changes have been made.

 

Keywords

Email Notification, Feedback email, key user , KBA , SRD-CC , Cross Components , How To

Product

SAP Business ByDesign all versions