2499852 - Curriculum requirement is not showing complete

SAP Knowledge Base Article - Public

2499852 - Curriculum requirement is not showing complete

Symptom

The admin has already recorded completion of required item(s) or hour(s) in a requirment but it is still not showing as complete in the curricula.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Create a curriculum with a requirement.

  2. Assign the curriculum to a user.

  3.  As an admin, record the completion of required items in the requirement.
    • If the requirement is 1 item per pool items, record the completion of at least one item for the user.

 

Cause

This is an expected behaviour of the system.

An item must be assigned first to the user's learning plan before it could be recognized by the requirement.

Even though you record the completion as an admin but the item is not in the learning plan, the requirement will stay incomplete.

Please remember that items under the requirement do not get automatically assigned to the user. The user (or the admin) still has to choose which to take among the courses.

Resolution

Assign the required item first to the user then record its completion.

See Also

2174765 - Requirement Pools not appearing in Learning Plan report

 

Keywords

curriculum, curricula, requirement, requirements, incomplete, item, course , KBA , LOD-SF-LMS-CUR , LMS Curricula , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508