You may need to find out what is the current folder structure of your SFTP location or to delete files on that SFTP (if they are no longer in use for instance).
Self-managed Icontent requires for the LMS administrators to maintain and manage their content files on the SFTP and you may need this information in order to proceed.
This also may be needed for connectors management.
- The folder strcture within the SFTP can be seen by the administrators by connecting to the web interface of the server.
The URL to access the SFTP is: https://XYZ/EFTClient/Account/Login.htm
("XYZ" needs to be replaced by the Host Name of the Deployment Location in question used in the instance, it is available LMS Admin> Content>Deployment Locations: select the Deployment Location and check the Host Name field)
The username can be found in the same location in the instance and the password needs to be communicated by the LMS administrator of the company.
- Once you are connected, you can view the folders structure and delete the folders as you wish
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