SAP Knowledge Base Article - Public

2499574 - Error 404 page not found - Employee Portal

Symptom

Candidates get error 404 when try to access links on Employee Portal

Environment

SAP SuccessFactors Onboarding - Employee Portal

Reproducing the Issue

  • Login to Employee Portal 
  • Click on links to pre-created pages
  • Get error 404 - Page no found

ImageKBA.png

Cause

Pages are created but not made available to other users to see them.

Visibility is set only for user who uploaded the pages

Resolution

To resolve the issue:

Please check-in checkbox beside all files . This will make Files checked out to others:

These files are displayed in Manage checked out files to rest of the admin/users here:

Settings --> Document Library settings -->Manage files

Keywords

Error 404; Employee Portal; Page does not display; , KBA , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding 1608