SAP Knowledge Base Article - Public

2499119 - HTML Formatting within field label is not rendered properly in Recruiting - Recruiting Management

Symptom

HTML Codes added to the field-label in within Recruiting Module XMLs are not rendered properly. Instead, the HTML code is displayed in Candidate Profile, Application and/or Job Requisition.

Environment

SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

Configure fields in the Job Requisition, Application, Offer Approval and/or Candidate Profile with HTML codes added to the field-label.

Example:

<field-definition id="country" type="picklist" required="true" custom="false" anonymize="false">
<field-label mime-type="text-plain"><![CDATA[Country ]]></field-label>
<field-label mime-type="text-html" lang="en_US"><![CDATA[Country: <br><b><i>html test</i></b>]]></field-label>
<field-description><![CDATA[Country ]]></field-description>
<picklist-id>country</picklist-id>
</field-definition>

Cause

HTML is only supported in instructional texts as long as the mime-type attribute is set to text-html. HTML tags are not supported to be used in the field-description.

Resolution

For this case, the most recommended would be to not use the HTML tags in non-instruction fields as the behavior can't be predicted. But, in case you want to use it, the suggestion would be to only use in instruction type fields.

See Also

2089419 - System: Using HTML or custom code within the SuccessFactors Application - BizX Platform

Keywords

HTML tag, HTML code, HTML Recruiting, Job Application HTML, Candidate Profile HTML, HTML tag displaying, HTML tag showing, HTML tag appearing, field label, field description, instruction field , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions