HTML Codes added to the field-label in within Recruiting Module XMLs are not rendered properly. Instead, the HTML code is displayed in Candidate Profile, Application and /or Job Requisition.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Configure fields in the Job Requisition, Application, Offer Approval and/or Candidate Profile with HTML codes added to the field-label.
<field-definition id="country" type="picklist" required="true" custom="false" anonymize="false">
<field-label mime-type="text-plain"><![CDATA[Country ]]></field-label>
<field-label mime-type="text-html" lang="en_US"><![CDATA[Country: <br><b><i>html test</i></b>]]></field-label>
HTML is only supported in instructional texts as long as the mime-type attribute is set to text-html. HTML tags are not supported to be used in the field-description. As a part of data protection and privacy, HTML codes are not allowed to be configured for picklist fields. This is an expected behavior by design.
For this case, the most recommended would be to not use the HTML tags in non-instruction fields as the behavior can't be predicted. But, in case you want to use it, the suggestion would be to only use in instruction type fields.
2089419 - System: Using HTML or custom code within the SuccessFactors Application - BizX Platform
KBA , LOD-SF-RCM , Recruiting Management , Problem