SAP Knowledge Base Article - Public

2498355 - Add Badge Name in badge email notification

Symptom

  • Badge Name not showing in email notification.

Environment

  • BizX

Reproducing the Issue

  1.  Go to the profile of the user you would like to give the badge to and select "Give a Badge"

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        2. Select the badge you would like to give, add a comment and select submit.

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        3.  After clciking submit the recipient will receive an email notifying them that they have been given a badge but the title of the badge does not appear in the email.

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Cause

  • The code [[BADGE_TITLE]] is missing from the configuration of the email notiification.

Resolution

  1.  Go to Admin Center > Email Template Notification > Select Badge Recipient Notification and under the email body you add [[BADGE_TITLE]].

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      2.  Now when a user is given a badge the email will show the name of the badge.

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Keywords

KBA , LOD-SF-EP , Employee Profile , How To

Product

SAP SuccessFactors HCM Core all versions