2498123 - Cannot Add Multiple Names To Feed

SAP Knowledge Base Article - Public

2498123 - Cannot Add Multiple Names To Feed

Symptom

While trying to comment on a Feed you notice that you cannot freely select. After selecting a person's name, this gets locked and no further selection can be made.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Feed work center.
  2. For an existing Feed, select the Comment box and start entering an employee name.
  3. For example @Example Name. While typing 'Example' all similar names will show up (Example One, Example Two, etc.).
  4. When selecting the name in the name space, this gets selected and no further different name can be selected.

Cause

This happens when you try to select any object by clicking on the desctiption (name) part of the cell of the corresponding row.

When you click on the name cell, the selected row identifier is remembered by the system even for the next search and hence you are not able to select that row again.

If you want to get rid of this, you need to click on the Row selector which makes sure that the original selection is destroyed and next time you will be still able to select same row.

Resolution

This is current expected system behaviour.

Keywords

Feed, select, multiple , KBA , SRD-CC-FED , Feeds , How To

Product

SAP HYBRIS C4C CORE all versions ; SAP Hybris Cloud for Customer all versions