SAP Knowledge Base Article - Public

2497972 - Unable to rehire purged user-EC-DRM


We have a requirement where the purged user (userid reuse) needs to be hired. While we are trying to send the employee data (purged user in SuccessFactors system)with same userid, we are encountering a issue which states "user purged cannot be hired with same id".



Employee Central

Data Retention Management


Go to admin center and open "Data Management" tool.

admin center data management.PNG


Now click on button "User Permanent Purge"

User Permanent purge button.PNG

Now download example file and import the userid which you want to permanently purge and reuse in system.

download example file and import.PNG

See Also

2179378 - Unable to purge inactive user - status is failed


Reuse purged user id Data Retention Management , KBA , reuse purged userid , data retention management , LOD-SF-EC-HIR , New Hire/Rehire Wizards , Problem


SAP SuccessFactors HCM Core all versions