SAP Knowledge Base Article - Public

2497953 - Unable to Post Supplier Invoice Cancellation Document due to exception

Symptom

Unable to Post Supplier Invoice Cancellation Document because of the exception

Exception:Cancel not possible; cancel related additional cost invoice first

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier invoicing work center
  2. Go to Invoices and credit memos view
  3. Choose Show field as All document
  4. Search and select the relevant document
  5. Click on edit
  6. Navigate to exception tab

Where you will see the  above  exception

Cause

There is other invoice that is additional cost invoice done against this Supplier invoice which needs to be cancelled before posting the cancellation invoice.

Resolution

Steps to view additional cost invoices created for a Supplier invoice

  1. Go to General ledger work center
  2. Go to closing cockpit view
  3. Select the Source document view
  4. Show All Source documents
  5. You will see documents
  6. Filter with Source document type as *Supplier invoice*
  7. Additional cost invoices if exists for the supplier invoice will appear  along with other normal invoices if exists
  8. check each invoice to see if they are related to your invoice( your invoice and the additional cost debit item invoice should have reference to same Purchase order)

Please cancel all such additional cost Invoices first and then post the cancellation invoice.

Note:
Unfortunately we cannot have the additional cost item invoice to be visible in the Document flow of the  respective Purchase order cause the this Invoice does not have an impact on the Purchase order details.
However we think that the addition cost Item which is actually related to Original invoice should be made visible in the Document flow of the Original invoice.


Which also is not there currently, hence, we request you to add the same to the ideas forum  at

https://influence.sap.com/sap/ino/#/campaign/886

so that  based on the votes it shall be developed in the future releases

Keywords

What are the additional cost item invoices ,Cancel not possible; cancel related additional cost invoice first , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711