SAP Knowledge Base Article - Public

2497583 - Learning - Is there a way to delete unused Certificate template in LMS?

Symptom

How to delete unused Certificate Template in LMS?

Is there a way to change the category of Certificate template from Item to Program and vice versa?

Environment

Learning Management System

Reproducing the Issue

  1. LMS admin > System Admin > Configuration > Certificate Template
  2. Create new template of Category "Item".
  3. Once the template is created, no option to change the Category from "Item" to "Program" or vice versa
  4. No option to Delete Certificate Template

Resolution

We do not have option to delete certificate template within LMS as of now. 

Also please note that the ID (category) of the template can’t be modified once created. We suggest you to update the description to show as "DO NOT USE" or something similar so that no admin uses it.

We encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/.

Keywords

Certificate template, delete certificate template, change certificate category , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708