SAP Knowledge Base Article - Public

2497423 - Error when deleting field from Candidate Profile in Manage Templates

Symptom

When trying to delete a field from the candidate profile using Manage Templates, there is an error message appearing saying 'a field with the identifier "xxxx" must appear in the document". This error appears twice.

candidate profile error.png

Environment

Recruiting Management

Reproducing the Issue

Go to Manage Templates and delete a field.

delete field.png

Either publish the changes or save them as draft. You will receive the error message mentioned in the symptom section.

Resolution

The reason the error message is appearing is because there are still permissions defined for the deleted field. Those permissions will have to be removed BEFORE you delete/remove the field. The reason the error message repeated twice is because the field has been permissioned twice. If the error message appeared five times then it would mean that the field has been permissioned five times.

To remove the permissions you will have to go to the 'General Settings' drop down menu on the left and choose 'Field permission and succession mapping'.

candidate profile field permissions.png

Remove both permissions for the field and save your changes.

removing permissions.png

Go back to delete the field and you will see that there are errors. This is because you have removed the permissions for the field. Once you delete the field the error message will disappear and the candidate profile will save successfully.

fields error.png

changes saved.png

Keywords

Manage Templates Candidate Profile A field with the identifier must appear in the document CPT Delete/Remove field , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions